How we can help you improve operational performance and Supply Chain efficiency

Operational processes within most companies are complex and interconnected, and they often represent the parts of the business where organisational costs are highest, and where the most working capital is tied up. Because of the complex interactions, a small number of sub-optimal elements in the overall value chain can have a disproportionate effect on the overall cost based of a business. Even in the absence of such issues, relentless competitive pressure compels many companies to seek year on year improvements in cost-effectiveness.

Therefore, in order to maintain the leanest possible operations across the value chain, without compromising business goals and customer satisfaction, it is crucial that the operational processes are regularly reviewed. Based on the diagnosis, the necessary steps can then be taken to ensure sustained performance.

Scope

PSM's approach to operational performance improvement focuses on four key areas:

• Man: How is the business organised, what are the performance measures and who is responsible for what?
• Material: How are goods and materials handled, and how does this compare with best practice?
• Machine: How is equipment used and maintained, and how is optimal performance ensured?
• Methods: Is the business using best in class techniques to improve man and machine performance?

Where Supply Chain processes are concerned, we complement these four areas with the following specific themes:

• How to optimise forecasting and planning processes
• How to deploy best practice for procurement and sourcing
• How to optimise the scheduling and physical distribution processes

By challenging the existing ways of working and the underlying operational strategy, we can work with our clients to define a cluster of improvement actions and construct and implement a coherent operational performance improvement programme.

Competences

PSM consultants have the skills and competences to provide hands-on best practice guidance on Operations and Supply Chain management issues. The breadth and depth of our cultural and sector experience has made us a number one choice for many Blue chip businesses seeking external expertise to improve their operational performance.

“The performance of Operational processes can always be improved - if you fail to do so, someone else will!”